TRADESHIFT - System Status:

The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.

Welcome to Virgin Atlantic's Tradeshift Network

We partner with Tradeshift to provide an electronic invoicing portal to Virgin Atlantic suppliers.

The Tradeshift portal offers several benefits:
  • It’s free of charge to our Suppliers
  • Various integration options are available
  • Visibility of open purchase orders
  • Immediate receipt of invoices on submission
  • Invoice status tracking

We require all our suppliers to submit invoices via the Tradeshift platform enabling us to automate and streamline our payment process.

Both Virgin Atlantic and Tradeshift are committed to supporting your company as it transitions to this platform and we look forward to working with you.

For more information please refer to our FAQs and for technical support please contact Tradeshift Support here.




Learn more

Benefits of using Tradeshift


Tradeshift increases invoicing accuracy and improves visibility to the payment process and status through an easy-to-use web-based platform.


DocIcon

Send free invoices

Create invoices that are simple and professional quickly and easily

CloudIcon

Sustainability

Environmentally friendly invoicing

DevicesIcon

Transparency

Visibility into the invoicing process

Validation Rules

Validation rules have been set up by Virgin Atlantic to reduce the number of queries relating to invoices which can delay payments.


These rules ensure that all necessary information is included on your invoices.


Details of the rules for Virgin Atlantic can be found here

Need help?

KB icon
Knowledge Base

Once you log into your account, you will be able to access Support articles by clicking on the Knowledge Base icon.

assistance icon
Assistance

If you have any technical questions, click on the assistance icon to submit your query and our Support team will be happy to assist you.

Email icon
Virgin Atlantic e-Invoicing Helpdesk

If you require assistance from Virgin Atlantic, please email EINVoicing@fly.virgin.com

For business queries regarding invoicing via Tradeshift, please contact einvoicing@fly.virgin.com

Important note!

Please provide the email addresses with comma ',' separated
Request subject must filled out.
Request description must be filled out. Please be as detailed and descriptive as possible.
Attachment required
You can add up to 10 attachments. Each attachment size must be under 20M

New Request

All fields signaled with * (star) are required in order to submit your request
Request subject must be at least 10 characters long
Request description must be at least 100 characters long. Please be as detailed and descriptive as possible
You can add up to 10 attachments. Each attachment size must be under 20M

Your session has expired. Please click on refresh session so you can resume browsing the support applications. Thank you.